Excellus BCBS

2.2
157 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
153 reviews
Alex Kobayashi
October 20, 2023
Useless. Was able to log in once and then never again, keeps giving errors after 2FA. When I was able to log in, viewing my insurance card didn't work at all, which is... a big reason why I want this app on my phone, in case I don't have my card with me but I need the number. Hope things get fixed soon, I wish big companies like this actually made usable apps but alas.
7 people found this review helpful
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A Google user
February 12, 2019
Every time I try to view my claims information, the app crashes. This happened on my Samsung Galaxy Note 8 and it is happening on the Note 9 too. This means the app is basically useless to me. I tried to email the developer about it, but got back a delivery failure notice, because apparently the email address given on this page does not exist!
28 people found this review helpful
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BEA Compassion
February 24, 2024
Has nothing but 1 star reviews but i still tried it. It's junk. Downloaded it, put in my info, click continue, sends me the email verification, i enter the code and it fails. I get a black horizontal capsule saying it failed and to try again later. I've tried 5 times today and repeats same... failing/try again later.
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Excellus
February 26, 2024
We're sorry to hear that you can't log in to the app. Please call our help line at 1-800-278-1247, and one of our Member Advocates will either get you logged in or will escalate the issue to the development team so that they can fix the issue. Thank you! The Excellus Mobile App Team

What's new

Members can now view prescription claim information.
Search and filtering functionality for medical, dental, and prescription claims have been improved.
Other minor enhancements and bug fixes.