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The State of New York has announced a Special Enrollment Period due to the COVID-19 public health emergency.

Individuals can enroll in Qualified Health Plans between March 16 and May 15, 2020. Individuals who are eligible can enroll in other NY State of Health programs – Medicaid, Essential Plan and Child Health Plus – at any time.

If you have recently lost coverage from your employer due to the public health emergency, we have several free and low-cost healthcare options available.

Plans currently available include:
  • Medicaid, sponsored by NY State, provides free or low-cost health insurance for individuals and families who meet NYS income eligibility. Coverage for prescriptions, doctor visits, and free preventive care are included.
  • Child Health Plus, sponsored by NY State, is available to children up to age 19. Almost every child is eligible, regardless of family income. Plans may be free or as low as $9 per month, depending on family income, and there are no copays or deductibles. 
  • The Essential Plan, sponsored by NY State, provides free or low-cost health insurance for individuals that qualify. Coverage is widely accepted by doctors and hospitals, free preventive care and low cost generic prescriptions are included. Plans are $0 or $20 per month, with the option to add vision and dental at additional cost.
  • Bronze, Silver, Gold & Platinum Health Plans are available to enroll until May 15, due to a Special Enrollment Period for the COVID-19 health emergency. Get the benefits you and your family need, with coverage accepted by 100% of hospitals and 99% of doctors. Most people qualify for reduced premiums based on income.
  • Visit ChooseExcellus.com to find health coverage options available for you and your family where you live including those available from the NY State of Health.
    • To learn about the $0 Essential Plan or Qualified Health plans, call 888-679-7105.
    • To learn more about Medicaid and Child Health Plus, call 800-650-4359.
  • For Medicare options for those over age 65, visit ExcellusForMedicare.com or call 800-671-6081 (TTY: 800-662-1220).

Please note: At this time, all Excellus BCBS Resource Centers and walk-in customer service centers are closed until further notice. All Medicare informational seminars and mobile office hours are cancelled.

Losing Coverage Through Your Employer & COBRA
  • If you experience the loss of a job or reduction in work hours as a result of COVID-19 and no longer qualify for health insurance through your employer, COBRA can help you avoid a gap in coverage. It allows you to temporarily keep (typically up to 18 months) the same health coverage you had under your employer’s plan and can cover you and any dependents you had under that plan.
  • If you are not able to afford the COBRA coverage offered to you, the other options above are available to ensure you have access to coverage and care.
  • COBRA Information for Employers
Stay Informed: Create a Member Account
The best way to stay informed and have access to your coverage is online. Let’s get you set up online today. For help or questions with your insurance plan, call the number on your Member Card for personalized care, or contact us.
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